We aim to ship all items within 5 days of payment being received (except Bisley products). Most items are shipped via Australia Post and Fastway couriers and can take up to a maximum 10-14 days to be delivered, if you require your order express or urgently please email us to make sure we can get it to you in time. In the unfortunate event this time has lapsed and you have not received your item please do not hesitate to contact us. We have a flat rate shipping fee of $15.00 for all metro and Australia Post coverage areas except regional areas where surcharges apply. After the item has shipped you may cancel the order, by doing so our returns policy applies.
Any delivery date or time specified is an estimate only and we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Orders are subject to availability.
For decorated order please allow and additional 3 weeks from artwork approval for the order to be shipped at the most. Upon delivery a signature will be required depending on the order size. We require a signature as a proof of delivery and to end the tracking of the order from our systems.
Unfortunately we cannot ship overseas or to a PO Box address.
Bisley Workwear order can take up to 3 weeks to delivery. Express shipping is only available upon request prior to placing the order.
All misssed and failed deliveies will incur a $15.00 re-delivery charge if the item is sent back to you. In the unfortunate event that you decide you will not require a redelivery our normal returns policy applies.